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Last Updated: January 2026

FreeCasinoBonus Privacy Policy — How We Keep Your Data Safe

When you create an account or use any service on FreeCasinoBonus, certain information is shared with us. This privacy policy clearly explains what data is collected, why it is used, and how it is kept secure.

256-bit SSL Data is never sold GDPR-Compliant
256-bit
SSL Encryption
0
Sale to Third Parties
5 years
Data Retention Period
24/7
Security Monitoring
Who does this policy apply to? This privacy policy applies to all members and visitors using the FreeCasinoBonus website, mobile platform, and any associated services. Continued use of the platform constitutes acceptance of this policy.
01

What data do we collect?

Collecting certain information is necessary for FreeCasinoBonus to provide its services. This data comes from two sources — what you provide directly, and what is collected automatically while you use the platform. Both types are described in detail below.

Information you provide directly

👤
Identity information

Name, date of birth, national ID number (for KYC verification)

📱
Contact information

Mobile number, email address

💳
Payment Information

BKash/Nagad/Rocket number (for processing transactions)

🔐
Account Information

Username, password (stored in encrypted form)

Automatically collected data

Certain technical information is collected automatically while you use the FreeCasinoBonus platform. This data is used to improve platform performance and maintain security.

  • IP address and device type (mobile, tablet, or desktop)
  • Browser type and operating system
  • Session duration and time spent on each page
  • Game history, bet amounts & outcomes
  • Approximate login time and location (up to city or district level)
  • Cookie and local storage data (see the following section for details)
Our policy on sensitive information

FreeCasinoBonus never collects information relating to religion, political views, ethnic origin, or health. Full payment card numbers and CVV codes are not stored on our servers — they are transmitted directly to the payment provider.


02

Why and how is this information used?

FreeCasinoBonus uses collected data solely for specific and legitimate purposes. No information is retained unnecessarily or processed beyond what is required.

Purpose Data Used Legal basis
Account creation and management Name, mobile number, email Contract fulfillment
Payment processing Payment reference numbers, transaction history Contract fulfillment
KYC Identity Verification National ID, date of birth Legal obligations
Fraud detection and prevention IP address, device, login history Legitimate Interest
Sending bonuses and promotions Email address, mobile number Consent
Platform Improvement & Analytics Session data, game history Legitimate Interest
Legal reporting and regulatory compliance Transaction records, identity Legal obligations

FreeCasinoBonus obtains your consent before sending any marketing messages. You can opt out of marketing communications during registration or through your account settings at any time. However, transaction and security-related messages will always be sent, as these are an essential part of the service.

Automated Decision-Making

In certain situations, FreeCasinoBonus uses automated data analysis to make decisions — such as flagging suspicious transactions. You have the right to request a human review of any such automated decision.


03

Who is your information shared with?

FreeCasinoBonus never sells your data. However, limited information is shared with trusted third parties as needed to operate the service. Each case — what is shared and why — is detailed below.

  • Payment providers (bKash, Nagad, Rocket): Only the information needed to complete a transaction — the account number and amount. FreeCasinoBonus does not store this data.
  • Game Software Provider: Game results and bet data are exchanged with game engine providers. These companies are bound by strict confidentiality agreements.
  • Identity verification providers (KYC partners): A licensed third party is used to verify identity document details during the KYC process.
  • Regulatory bodies and law enforcement: If FreeCasinoBonus is required to disclose information due to a legal obligation or court order, it will comply. Where possible, you will be notified in advance.
  • Anti-Fraud Network: Limited data may be shared within industry networks for the purpose of detecting duplicate accounts or fraudulent activity.
International Data Transfers: Some of FreeCasinoBonus's technology partners are based outside Bangladesh. In such cases, data transfers are conducted in accordance with international security standards, and a written agreement is in place with each partner.

04

Use of Cookies & Tracking Technologies

FreeCasinoBonus uses cookies and similar technologies. Cookies are small text files stored in your browser. They help improve your experience, maintain security, and support platform analytics.

Essential cookies

These cookies are essential for maintaining login sessions, security tokens, and balance updates. The platform cannot function without them — they cannot be disabled.

Analytics cookies

Information such as which pages users spend the most time on and which features are used most helps improve FreeCasinoBonus. This can be disabled from your browser settings.

Marketing cookies

To show you bonuses and promotions relevant to your preferences. Consent to these cookies is optional and can be changed in your account settings.

Security Cookies

These help detect unusual login attempts and bot activity. They are part of FreeCasinoBonus's anti-fraud system.

Most browsers offer built-in cookie controls. However, disabling essential cookies may prevent FreeCasinoBonus from functioning properly. On mobile browsers, cookies can be managed through the settings menu.


05

Your Privacy Rights

FreeCasinoBonus believes every member has the right to control their own data. Under international privacy standards, you have several important rights — and you can exercise each of them.

Right to access your data

You can request a full report of the information FreeCasinoBonus holds about you. Send us an email via Support and we will deliver the report within 30 days.

Right to Rectification

If any of your information is incorrect, you can request a correction. Many details can be updated directly from your account settings.

Right to erasure

Once your account is closed, you may request that your personal data be deleted. However, certain information kept for legal purposes — such as transaction records — may not be eligible for deletion.

Right to Restrict Processing

You can request that your data not be used for specific purposes — particularly for marketing communications.

Data portability

You can request a copy of your data in a standard, portable format — for transfer to another platform.

Right to object to automated decisions

You may request a human review of any decision made about you through an automated process.

To exercise any of these rights support@freecasinobonus.xyz-write to us in Bengali. Include the subject line "Privacy Request". FreeCasinoBonus will respond within 30 days.

06

How long is data retained and how is it deleted?

FreeCasinoBonus does not retain data longer than necessary. Each type of data has a defined retention period. Once that period ends, the data is securely deleted or anonymised.

  • Account and identity information: For the duration of the active account. Up to 5 years after closure (as required by law).
  • Transaction and financial records: A minimum of 5 years — this is mandatory under international anti-money laundering regulations.
  • Gaming History & Betting Records: Full history for the duration of the active account. 2 years after closure.
  • Support & communication history: 3 years — for reference in future requests.
  • Marketing preferences: Upon opting out, your marketing data will be deleted within 30 days.
  • KYC documents: Up to 5 years after verification. This may be extended if required by a regulatory authority.

Data Deletion Process

Once the retention period expires, FreeCasinoBonus deletes data using secure methods — not just a simple "delete" button, but data overwriting or cryptographic erasure technology to ensure deleted information cannot be recovered.

About the backup system

FreeCasinoBonus maintains encrypted backups for security purposes. When data is deleted from the primary database, it is also removed from backups within a defined period — this process can take up to 30 days.


07

Policy updates, security incidents and communications

FreeCasinoBonus may update this privacy policy in response to changes in technology or regulations. For significant changes, members will be notified by email at least 15 days in advance. The "Last Updated" date at the top of the page will always reflect the most recent revision.

Data Breach or Security Incident

In the event of a data breach or unauthorised access, FreeCasinoBonus will notify the relevant authorities within 72 hours, in line with international standards. Any member whose data is at risk will be informed directly via email or SMS.

Children's Privacy

FreeCasinoBonus does not knowingly collect data from anyone under the age of 18. If it comes to our attention that a minor's data has been collected inadvertently, it will be deleted immediately.

Contact our Privacy Officer: support@freecasinobonus.xyz — write "Privacy" in the subject line. You may write in Bengali. You will receive a response within business days.

Why Your Data Is Safe at FreeCasinoBonus

Through a combination of technology and policy, FreeCasinoBonus protects your privacy across multiple layers.

256-bit Encryption

Every transaction and login on your account is protected with military-grade encryption. Any data sent to FreeCasinoBonus cannot be intercepted or altered in transit.

Sale of Data is Prohibited

Selling user data has no place in FreeCasinoBonus's business model. Your name, phone number, or payment details are never passed on to any marketing company — that is our commitment to you.

Restricted Access

Within FreeCasinoBonus, only staff in designated roles can access specific data. Support agents do not have visibility into your full payment number.

Regular Security Audits

FreeCasinoBonus has its systems audited by independent third-party cybersecurity specialists at least twice a year. Any vulnerabilities identified are addressed promptly.

Encrypted Backups

Regular backups are taken to prevent data loss in the event of a server failure. These backups are also encrypted and can only be accessed by authorised personnel.

Unusual Login Alerts

If a login is detected from a new device or an unusual location, FreeCasinoBonus immediately sends an alert to your mobile. If anything looks suspicious, you can log out with a single tap.

Our Practical Steps to Protect Your Data

Writing a privacy policy on paper and actually living by it in practice are two very different things. FreeCasinoBonus doesn't stop at policy statements — these principles are reflected in everyday operations.

For example, when you send money via bKash, your account number is stored in FreeCasinoBonus's database in a hashed format — converted into an unrecognizable code — not as the actual number. This means no FreeCasinoBonus employee can ever read it. Yet when you make a withdrawal, the system uses that hash to send the funds to the correct account.

Two-factor authentication (2FA)

You can optionally enable two-factor authentication (2FA) when logging in to FreeCasinoBonus. With 2FA active, no one can access your account even if they know your password — a one-time OTP sent to your mobile is required to complete the login. We strongly recommend enabling this feature for added security.

Caution with third-party services

When FreeCasinoBonus engages a third party (such as a game software provider), that company's privacy policy is reviewed first. Contracts are only signed with providers that meet international privacy standards. The agreement also clearly specifies what data may be accessed and to what extent.

What You Should Do

No matter how strong FreeCasinoBonus's security measures are, taking a few precautions on your end is equally important. Use a strong password — a mix of letters, numbers, and symbols. FreeCasinoBonus will never ask for your password via email or message — if you receive such a request, treat it as a phishing attempt and report it to support immediately. Avoid using FreeCasinoBonus on public Wi-Fi, or use a VPN if you must.

Quick Security Checklist
  • I am using a strong password
  • 2FA is enabled
  • I have not shared my password with anyone
  • KYC verification completed
  • Registered mobile number is active
  • I will report any suspicious messages to support
Common Questions About Data Security
Can FreeCasinoBonus see my phone's location?
Only your approximate location (district/city level) — not your precise GPS coordinates. This is used for security purposes.
Is my bKash number secure?
Yes, FreeCasinoBonus stores payment numbers in hashed form. No employee can view the full number.
Is my chat history saved?
Support chat history is retained for up to 3 years as a reference for future assistance.

Frequently Asked Questions

Viewing betting records and answering questions about the welcome bonus

Your full betting history and transaction records are available in your FreeCasinoBonus account profile. After logging in, tap the profile icon in the top right corner. You will find two separate sections — "Betting History" and "Transaction History". Betting History shows which game or match you placed a bet on, the date, the amount wagered, and the outcome. Transaction History lists all your deposits, withdrawals, and bonuses. You can filter by date range — one week, one month, or a custom date range of your choice. Tap any individual entry to see its full details. If you cannot find an older record or have a question about a specific bet, contact FreeCasinoBonus support — we can pull the full details from the database for you.

Claiming the welcome bonus on FreeCasinoBonus isn't just about signing up — the bonus is activated when you make your first deposit. The process itself is straightforward. After completing registration, when you go to make your first deposit, you'll see a bonus code field or a "Welcome Bonus" option on the payment page. Select it, and a 150% bonus on your deposit will be added automatically. For example: deposit ৳2,000 and you'll receive ৳3,000 as a welcome bonus, bringing your total balance to ৳5,000. Keep in mind — the bonus comes with a wagering requirement (x18). This means the combined total of your deposit and bonus must be wagered 18 times before you can withdraw. The bonus is valid for 30 days. Full details are available on the Terms and Conditions page.
Get Started Safely

Your data is safe — join FreeCasinoBonus today

Reviewed our privacy policy and feeling confident? Your data, money, and experience are all protected at FreeCasinoBonus. Create your account now and claim your 150% welcome bonus.

For players aged 18 and above. Please gamble responsibly.

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